I stand behind every job I do. If something isn't right, I'll make it right — here's exactly how that works, in plain English.
If you're not happy with the work, let me know within 7 days of the job being finished.
I'll come back and inspect it, and fix any problem with my workmanship free of charge.
If the issue still isn't resolved, the work will be thoroughly inspected by an independent qualified tradesperson. If they find that the workmanship itself is faulty, the labour cost for that job is refunded.
The refund covers labour only — materials, parts and third-party costs are not refunded.
The guarantee doesn't cover damage from later storms, misuse, wear and tear, or problems with materials supplied by the customer.
This guarantee is in addition to your rights under the Australian Consumer Law, which can't be excluded.
or send a message below — I usually reply the same day.